{"id":32010,"date":"2025-11-25T10:22:19","date_gmt":"2025-11-25T15:22:19","guid":{"rendered":"https:\/\/iteraprocess.com\/caso-exito-avc-atlassian-cloud\/"},"modified":"2026-10-01T11:26:50","modified_gmt":"2026-10-01T16:26:50","slug":"caso-exito-avc-atlassian-cloud","status":"publish","type":"page","link":"https:\/\/iteraprocess.com\/es-es\/caso-exito-avc-atlassian-cloud\/","title":{"rendered":"AVC"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"32010\" class=\"elementor elementor-32010 elementor-29564\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-139ef2f e-con-full e-flex e-con e-parent\" data-id=\"139ef2f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a2bc44 elementor-widget elementor-widget-text-editor\" data-id=\"6a2bc44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"header_title\"><span class=\"title_a\">AVC<\/span><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61c3724 e-con-full custom-breadcrumbs-content e-flex e-con e-child\" data-id=\"61c3724\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a9d0ca elementor-widget__width-auto custom-breadcrumbs elementor-widget elementor-widget-text-editor\" data-id=\"0a9d0ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/iteraprocess.com\/es-es\/\">Home<\/a><\/li><li><a href=\"https:\/\/iteraprocess.com\/es-es\/casos-de-exito\/\">Casos de \u00c9xito<\/a><\/li><li>AVC<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9701f50 e-flex e-con-boxed e-con e-parent\" data-id=\"9701f50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4a6caa elementor-widget elementor-widget-html\" data-id=\"f4a6caa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"sidebar_mobile_trigger\"><\/div>\n\n<script>\n    jQuery(document).ready(function() {\n        jQuery('.sidebar_mobile_trigger').on('click',function(){\n            jQuery('.sidebar_mobile').toggleClass('active');\n        })        \n    })\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7699d0 e-con-full e-flex e-con e-child\" data-id=\"a7699d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7f6822 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"c7f6822\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Caso de \u00c9xito AVC Atlassian: Modernizaci\u00f3n de Gesti\u00f3n de Incidentes con Atlassian Cloud<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-88847f2 e-con-full e-flex e-con e-child\" data-id=\"88847f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a364ef elementor-widget elementor-widget-text-editor\" data-id=\"1a364ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Fecha de Publicaci\u00f3n:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f60487 elementor-widget elementor-widget-post-info\" data-id=\"2f60487\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-f8dc895 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-calendar\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 192h424c6.6 0 12 5.4 12 12v260c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V204c0-6.6 5.4-12 12-12zm436-44v-36c0-26.5-21.5-48-48-48h-48V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H160V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H48C21.5 64 0 85.5 0 112v36c0 6.6 5.4 12 12 12h424c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>25 noviembre, 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43b156d elementor-hidden-desktop elementor-widget elementor-widget-image\" data-id=\"43b156d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"176\" height=\"47\" src=\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2025\/11\/LOGO-AVC.png\" class=\"attachment-large size-large wp-image-32011\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86e91ab elementor-widget elementor-widget-text-editor\" data-id=\"86e91ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Descubre c\u00f3mo transformamos la operaci\u00f3n de soporte del Centro de Servicios Compartidos del Grupo Aval. A trav\u00e9s de la implementaci\u00f3n de <\/span><b>Atlassian<\/b><span style=\"font-weight: 400;\"> y capacidades avanzadas de <\/span><b>Atlassian Intelligence<\/b><span style=\"font-weight: 400;\">, modernizamos la <\/span><b>gesti\u00f3n de incidentes<\/b><span style=\"font-weight: 400;\"> para lograr un proceso m\u00e1s \u00e1gil, trazable y escalable. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fecffac elementor-widget__width-inherit e-transform elementor-widget elementor-widget-heading\" data-id=\"fecffac\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.4,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">EL RETO<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0dee0a elementor-widget elementor-widget-text-editor\" data-id=\"a0dee0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">En 2024, el \u00e1rea de Soporte a Producci\u00f3n de AVC enfrentaba un alto volumen de incidentes con procesos manuales, una base de conocimiento dispersa y una alta rotaci\u00f3n de personal t\u00e9cnico. Esta combinaci\u00f3n generaba p\u00e9rdida de informaci\u00f3n clave, lentitud en el diagn\u00f3stico y una creciente dependencia de especialistas experimentados, lo que dificulta la escalabilidad y sostenibilidad del servicio.<\/span><\/p><p><span style=\"font-weight: 400;\">El reto era claro: <\/span><b>modernizar la gesti\u00f3n de incidentes<\/b><span style=\"font-weight: 400;\"> en entornos productivos cr\u00edticos, garantizar trazabilidad de extremo a extremo y mejorar la eficiencia operativa, integrando automatizaci\u00f3n, inteligencia artificial y conocimiento estructurado sin comprometer la estabilidad de los sistemas existente<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d3b794 elementor-widget__width-inherit e-transform elementor-widget elementor-widget-heading\" data-id=\"7d3b794\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.4,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfQU\u00c9 HICIMOS?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3cd349 elementor-widget elementor-widget-text-editor\" data-id=\"a3cd349\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Dise\u00f1amos e implementamos <\/span><b>Diagnostic<\/b><span style=\"font-weight: 400;\">, una soluci\u00f3n inteligente de soporte basada en Atlassian Cloud. El proyecto se ejecut\u00f3 en cuatro fases estrat\u00e9gicas bajo una metodolog\u00eda \u00e1gil (Scrum), comenzando con un an\u00e1lisis detallado de los procesos existentes y el levantamiento de requerimientos con los stakeholders clave.<\/span><\/p><p><span style=\"font-weight: 400;\">Se implement\u00f3 una arquitectura modular combinando <\/span><b>Jira y Confluence<\/b><span style=\"font-weight: 400;\">, y se integraron capacidades de inteligencia artificial mediante <\/span><b>Rovo y Atlassian Intelligence<\/b><span style=\"font-weight: 400;\">. Se construy\u00f3 una base de conocimiento estructurada, se cargaron datos hist\u00f3ricos de incidentes, se entrenaron modelos de respuesta y se definieron dashboards ejecutivos con KPIs clave.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Todo el proceso fue gestionado con ciclos iterativos, validaciones funcionales, entrenamiento continuo y una estrategia de adopci\u00f3n progresiva que garantiza una implementaci\u00f3n exitosa y escalable en el entorno productivo.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5957d01 elementor-widget__width-inherit e-transform elementor-widget elementor-widget-heading\" data-id=\"5957d01\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.4,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RESULTADOS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46fac8a elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"46fac8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u2022Reducci\u00f3n del tiempo de diagn\u00f3stico de incidentes masivos de 15 a 7 minutos<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a969954 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"a969954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u2022Cierre promedio de incidentes reducido de 25 a 17 minutos<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0bbfdd elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"f0bbfdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u2022Curva de aprendizaje para nuevos especialistas reducida de 6 a 3 meses<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0137df5 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"0137df5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u2022Incremento de productividad: de 457 a 535 incidentes mensuales por colaborador<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e41cd9 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"2e41cd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u2022Mejora en el cumplimiento de ANS: de 95% a 97.4% actual, con proyecci\u00f3n del 99% en 2025<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92a59cb elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"92a59cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u2022Gesti\u00f3n del conocimiento robusta y estructurada, evitando p\u00e9rdida de informaci\u00f3n cr\u00edtica<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dab2c23 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"dab2c23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u2022Automatizaci\u00f3n de tareas repetitivas y reportes con m\u00e9tricas clave en tiempo real<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc0825c elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"cc0825c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u2022Escalabilidad tecnol\u00f3gica: arquitectura lista para integrar plataformas como Transfiya, Postillion y BillPay<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fba7408 elementor-widget elementor-widget-text-editor\" data-id=\"fba7408\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Gracias a la tecnolog\u00eda de Atlassian y la inteligencia artificial aplicada, Aval Valor Compartido transform\u00f3 su operaci\u00f3n de soporte en una experiencia proactiva, trazable y preparada para el futuro.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00bfY t\u00fa est\u00e1s listo para llevarlo a tu negocio? S\u00famate a la innovaci\u00f3n con los pies en la nube.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67bea25 e-con-full e-flex e-con e-child\" data-id=\"67bea25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4f9bea elementor-widget elementor-widget-template\" data-id=\"c4f9bea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"21565\" class=\"elementor elementor-21565\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ee58c95 e-con-full e-flex e-con e-child\" data-id=\"4ee58c95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61f2e0b1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"61f2e0b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f686172 elementor-share-buttons--view-icon elementor-share-buttons--skin-minimal elementor-share-buttons--shape-circle elementor-share-buttons--align-right elementor-share-buttons--color-custom elementor-widget__width-inherit elementor-share-buttons-mobile--align-center shared_buttons_content elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"4f686172\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_x-twitter\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on x-twitter\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-x-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M389.2 48h70.6L305.6 224.2 487 464H345L233.7 318.6 106.5 464H35.8L200.7 275.5 26.8 48H172.4L272.9 180.9 389.2 48zM364.4 421.8h39.1L151.1 88h-42L364.4 421.8z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_facebook\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on facebook\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_linkedin\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on linkedin\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_whatsapp\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on whatsapp\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg class=\"e-font-icon-svg e-fab-whatsapp\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M380.9 97.1C339 55.1 283.2 32 223.9 32c-122.4 0-222 99.6-222 222 0 39.1 10.2 77.3 29.6 111L0 480l117.7-30.9c32.4 17.7 68.9 27 106.1 27h.1c122.3 0 224.1-99.6 224.1-222 0-59.3-25.2-115-67.1-157zm-157 341.6c-33.2 0-65.7-8.9-94-25.7l-6.7-4-69.8 18.3L72 359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1 34.8 34.9 56.2 81.2 56.1 130.5 0 101.8-84.9 184.6-186.6 184.6zm101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8-3.7 5.6-14.3 18-17.6 21.8-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7-1.4-2.8-12.5-30.1-17.1-41.2-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2-3.7 0-9.7 1.4-14.8 6.9-5.1 5.6-19.4 19-19.4 46.3 0 27.3 19.9 53.7 22.6 57.4 2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4 4.6-13 4.6-24.1 3.2-26.4-1.3-2.5-5-3.9-10.5-6.6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b6ce4d9 e-con-full sidebar_mobile e-flex e-con e-child\" data-id=\"b6ce4d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f84dac2 elementor-widget elementor-widget-image\" data-id=\"f84dac2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"176\" height=\"47\" src=\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2025\/11\/LOGO-AVC.png\" class=\"attachment-large size-large wp-image-32011\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c499171 elementor-widget elementor-widget-text-editor\" data-id=\"c499171\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Aval Valor Compartido (AVC)<\/b><span style=\"font-weight: 400;\"> es el Centro de Servicios Compartidos del Grupo Aval, uno de los conglomerados financieros m\u00e1s grandes de Colombia. Desde su sede en Bogot\u00e1, AVC presta servicios especializados en tecnolog\u00eda, soporte y operaciones a las entidades del grupo, con foco en eficiencia, seguridad y excelencia operativa. Entre sus plataformas cr\u00edticas se encuentra <\/span><b>Aval Play Center<\/b><span style=\"font-weight: 400;\">, la cual gestiona m\u00e1s de 36,000 incidentes anuales y exige alta disponibilidad, trazabilidad y capacidad de respuesta 24\/7<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a1d9cea e-con-full contenedor_etiquetas e-flex e-con e-child\" data-id=\"a1d9cea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b688aa7 underline_gradient_azul elementor-widget elementor-widget-text-editor\" data-id=\"b688aa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 24px; color: #00607b;\">Temas<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-025e7a2 elementor-widget elementor-widget-shortcode\" data-id=\"025e7a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"tagcloud\"><a href=\"https:\/\/iteraprocess.com\/tag\/atlassian\" class=\"tag-cloud-link tag-link-716\" style=\"font-size: 9.6912751677852pt;\" aria-label=\"Atlassian\"> Atlassian <\/a><a href=\"https:\/\/iteraprocess.com\/tag\/atlassian-inteligence\" class=\"tag-cloud-link tag-link-725\" style=\"font-size: 9.6912751677852pt;\" aria-label=\"Atlassian Inteligence\"> Atlassian Inteligence <\/a><a href=\"https:\/\/iteraprocess.com\/tag\/gestion\" class=\"tag-cloud-link tag-link-726\" style=\"font-size: 9.6912751677852pt;\" aria-label=\"gestion\"> gestion <\/a><a href=\"https:\/\/iteraprocess.com\/tag\/ia\" class=\"tag-cloud-link tag-link-727\" style=\"font-size: 9.6912751677852pt;\" aria-label=\"IA\"> IA <\/a><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-331f7eb e-con-full e-flex e-con e-child\" data-id=\"331f7eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9bddbb8 underline_gradient_azul elementor-widget elementor-widget-text-editor\" data-id=\"9bddbb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 24px; color: #00607b;\">M\u00e1s Historias<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04aa3f0 blogs_tipo_listado_pequeno listing-pagination-border-style-gradient listing-pagination-background-style-solid elementor-widget elementor-widget-neuros_blog_listing\" data-id=\"04aa3f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"neuros_blog_listing.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"archive-listing\" data-ajax='{&quot;post_type&quot;:&quot;post&quot;,&quot;posts_per_page&quot;:3,&quot;orderby&quot;:&quot;date&quot;,&quot;order&quot;:&quot;desc&quot;,&quot;paged&quot;:1,&quot;category_name&quot;:&quot;casos-de-exito&quot;,&quot;tag&quot;:&quot;&quot;,&quot;post__in&quot;:&quot;&quot;,&quot;ignore_sticky_posts&quot;:false,&quot;link_base&quot;:&quot;https:\\\/\\\/iteraprocess.com\\\/es-es\\\/wp-json\\\/wp\\\/v2\\\/pages\\\/32010\\\/&quot;}' data-widget='{&quot;listing_type&quot;:&quot;classic&quot;,&quot;excerpt_length&quot;:100,&quot;show_cat&quot;:&quot;&quot;,&quot;show_media&quot;:&quot;yes&quot;,&quot;show_author&quot;:&quot;&quot;,&quot;show_date&quot;:&quot;&quot;,&quot;show_title&quot;:&quot;yes&quot;,&quot;show_tags&quot;:&quot;no&quot;,&quot;show_excerpt&quot;:&quot;yes&quot;,&quot;show_read_more&quot;:&quot;&quot;,&quot;read_more_text&quot;:&quot;Read More&quot;,&quot;columns_number&quot;:1,&quot;show_pagination&quot;:&quot;yes&quot;,&quot;item_class&quot;:&quot;post standard-blog-item-wrapper&quot;}'>\n            <div class=\"archive-listing-wrapper classic-listing\">\n                            <\/div>\n\n                    <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f19faf e-con-full e-flex e-con e-child\" data-id=\"2f19faf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d3d99f underline_gradient_azul elementor-widget elementor-widget-text-editor\" data-id=\"0d3d99f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-size: 24px; color: #00607b;\">Post relacionados<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e877df9 blogs_tipo_listado_pequeno listing-pagination-border-style-gradient listing-pagination-background-style-solid elementor-widget elementor-widget-neuros_blog_listing\" data-id=\"e877df9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"neuros_blog_listing.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"archive-listing\" data-ajax='{&quot;post_type&quot;:&quot;post&quot;,&quot;posts_per_page&quot;:3,&quot;orderby&quot;:&quot;date&quot;,&quot;order&quot;:&quot;desc&quot;,&quot;paged&quot;:1,&quot;category_name&quot;:&quot;&quot;,&quot;tag&quot;:&quot;aws&quot;,&quot;post__in&quot;:&quot;&quot;,&quot;ignore_sticky_posts&quot;:false,&quot;link_base&quot;:&quot;https:\\\/\\\/iteraprocess.com\\\/es-es\\\/wp-json\\\/wp\\\/v2\\\/pages\\\/32010\\\/&quot;}' data-widget='{&quot;listing_type&quot;:&quot;classic&quot;,&quot;excerpt_length&quot;:100,&quot;show_cat&quot;:&quot;&quot;,&quot;show_media&quot;:&quot;yes&quot;,&quot;show_author&quot;:&quot;&quot;,&quot;show_date&quot;:&quot;yes&quot;,&quot;show_title&quot;:&quot;yes&quot;,&quot;show_tags&quot;:&quot;no&quot;,&quot;show_excerpt&quot;:&quot;yes&quot;,&quot;show_read_more&quot;:&quot;&quot;,&quot;read_more_text&quot;:&quot;Read More&quot;,&quot;columns_number&quot;:1,&quot;show_pagination&quot;:&quot;yes&quot;,&quot;item_class&quot;:&quot;post standard-blog-item-wrapper&quot;}'>\n            <div class=\"archive-listing-wrapper classic-listing\">\n                            <\/div>\n\n                    <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-045af99 e-con-full e-flex e-con e-parent\" data-id=\"045af99\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b2bbb47 e-flex e-con-boxed e-con e-child\" data-id=\"b2bbb47\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/youtu.be\\\/RlKo-Nj2r0s&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-video-embed\" role=\"presentation\"><\/div>\n\t\t\t\t\t\t<\/div>\t\t<div class=\"elementor-element elementor-element-b858db0 elementor-widget elementor-widget-text-editor\" data-id=\"b858db0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"font-size: 32px; color: #00334e; text-shadow: 0px 4px 4px rgba(255,255,255,0.4);\"><strong>\u00bfListo para tomar el control total <span style=\"color: #00607b; font-size: 36px;\"><strong>de tu inversi\u00f3n en la nube?<\/strong><\/span><\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab8cc14 neuros-button-border-style-gradient neuros-button-bakground-style-solid elementor-widget elementor-widget-neuros_button\" data-id=\"ab8cc14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"neuros_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"button-widget\">\n            <div class=\"button-container\">\n                                <a class=\"neuros-button\" href=\"#modal_contactanos\" href=\"#modal_contactanos\">Cont\u00e1ctanos                        <span class=\"icon-button-arrow left\"><\/span><span class=\"icon-button-arrow right\"><\/span>                    \n                    <span class=\"button-inner\"><\/span>\n                <\/a>\n                            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e43ef0 e-flex e-con-boxed e-con e-child\" data-id=\"6e43ef0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c7fa4e elementor-widget 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elementor-widget elementor-widget-text-editor\" data-id=\"2d8da17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"font-size: 32px; color: #00334e;\"><strong><span style=\"color: #00607b; font-size: 36px;\"><strong>Explora los servicios<\/strong><\/span> que tenemos para ti.<\/strong><\/span><span style=\"font-size: 20px; color: #00334e;\"><br \/><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f775c63 elementor-widget elementor-widget-html\" data-id=\"5f775c63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- <div class=\"buttons_navs d-1024-none\">\n    <button class=\"btn_nav btn_prev\">\n    <i class=\"fas fa-chevron-left\"><\/i>\n    <\/button>\n    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data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-29f4023c e-con-full custom_slide_item e-flex e-con e-child\" data-id=\"29f4023c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<a class=\"elementor-element elementor-element-2056267e e-con-full e-flex e-con e-child\" data-id=\"2056267e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/iteraprocess.com\/es-es\/business-transformation\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76559d9f elementor-widget elementor-widget-text-editor\" data-id=\"76559d9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Business<br \/><strong><span style=\"color: #00607b;\">Transformation<\/span><\/strong><\/h4><p>Estrategias cloud para acelerar la optimizaci\u00f3n de tu negocio.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d8e20c3 elementor-view-framed neuros-icon-decoration-on neuros-icon-alignment-right elementor-absolute border-link-0 p-767-10px elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"7d8e20c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/iteraprocess.com\/es-es\/business-transformation\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 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href=\"https:\/\/iteraprocess.com\/es-es\/business-operation\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c29f3aa e-con-full custom_slide_item e-flex e-con e-child\" data-id=\"1c29f3aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<a class=\"elementor-element elementor-element-4e004038 e-con-full e-flex e-con e-child\" data-id=\"4e004038\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/iteraprocess.com\/es-es\/it-training\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52766a0a elementor-widget elementor-widget-text-editor\" data-id=\"52766a0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><span style=\"color: #000000;\">Advanced\u00a0<\/span><br \/><strong><span style=\"color: #00607b;\">Training<\/span><\/strong><\/h4><p>Entrenamiento avanzado para desarrollar a tus equipos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76f695d2 elementor-view-framed neuros-icon-decoration-on neuros-icon-alignment-right elementor-absolute border-link-0 p-767-10px elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"76f695d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/iteraprocess.com\/es-es\/it-training\/\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Descubre c\u00f3mo Aval Valor Compartido moderniz\u00f3 su gesti\u00f3n de incidentes con Atlassian Cloud e IA, reduciendo tiempos, mejorando ANS y escalando su operaci\u00f3n de soporte.<\/p>\n","protected":false},"author":4,"featured_media":32014,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"categories":[713,704,724,705],"tags":[716,725,726,727],"class_list":["post-32010","page","type-page","status-publish","has-post-thumbnail","hentry","category-atlassian","category-casos-de-exito","category-financiero","category-logistica","tag-atlassian","tag-atlassian-inteligence","tag-gestion","tag-ia"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AVC - Itera Process<\/title>\n<meta name=\"description\" content=\"Descubre c\u00f3mo AVC moderniz\u00f3 su gesti\u00f3n de incidentes con Atlassian Cloud, logrando mayor eficiencia, trazabilidad y productividad operativa.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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