{"id":24552,"date":"2020-07-06T18:27:33","date_gmt":"2020-07-06T23:27:33","guid":{"rendered":"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/"},"modified":"2025-02-20T23:13:45","modified_gmt":"2025-02-21T04:13:45","slug":"desempeno-optimo-con-atlassian-jira-service-desk","status":"publish","type":"post","link":"https:\/\/iteraprocess.com\/es_la\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/","title":{"rendered":"Desempe\u00f1o \u00d3ptimo con Atlassian Jira Service Desk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"24552\" class=\"elementor elementor-24552 elementor-20236\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-139ef2f e-con-full e-flex e-con e-parent\" data-id=\"139ef2f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a2bc44 elementor-widget elementor-widget-text-editor\" data-id=\"6a2bc44\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"header_title title_small\"><span class=\"title_a\">Desempe\u00f1o \u00d3ptimo con<\/span><span class=\"title_b\">Atlassian Jira Service Desk<\/span><\/h1>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61c3724 e-con-full custom-breadcrumbs-content e-flex e-con e-child\" data-id=\"61c3724\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a9d0ca elementor-widget__width-auto custom-breadcrumbs elementor-widget elementor-widget-text-editor\" data-id=\"0a9d0ca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><a href=\"\/\">Home<\/a><\/li>\n<li><a href=\"https:\/\/iteraprocess.com\/es_la\/blog\/\">Blog<\/a><\/li>\n<li>Agilidad y Gesti\u00f3n Empresarial<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9701f50 e-flex e-con-boxed e-con e-parent\" data-id=\"9701f50\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5515159 elementor-widget elementor-widget-html\" data-id=\"5515159\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"sidebar_mobile_trigger\"><\/div>\r\n\r\n<script>\r\n    jQuery(document).ready(function() {\r\n        jQuery('.sidebar_mobile_trigger').on('click',function(){\r\n            jQuery('.sidebar_mobile').toggleClass('active');\r\n        })        \r\n    })\r\n<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7699d0 e-con-full e-flex e-con e-child\" data-id=\"a7699d0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be576bd elementor-widget elementor-widget-image\" data-id=\"be576bd\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1312\" height=\"402\" src=\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2020\/07\/58_1.png\" class=\"attachment-full size-full wp-image-20246\" alt=\"\" srcset=\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2020\/07\/58_1.png 1312w, https:\/\/iteraprocess.com\/wp-content\/uploads\/2020\/07\/58_1-300x92.png 300w, https:\/\/iteraprocess.com\/wp-content\/uploads\/2020\/07\/58_1-1024x314.png 1024w, https:\/\/iteraprocess.com\/wp-content\/uploads\/2020\/07\/58_1-768x235.png 768w\" sizes=\"(max-width: 1312px) 100vw, 1312px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0dee0a elementor-widget elementor-widget-text-editor\" data-id=\"a0dee0a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">La colaboraci\u00f3n integral es lo que distingue a una Mesa de servicio que verdaderamente funciona. Atlassian brinda herramientas para dise\u00f1ar y optimizar soluciones de forma escalable y r\u00e1pida. Con la implementaci\u00f3n y acompa\u00f1amiento de Itera esta plataforma alcanza su potencial m\u00e1s alto. Precisamente porque la coordinaci\u00f3n colaborativa es lo que marca la diferencia en una Mesa de servicio cuyo enfoque principal es dar valor.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Atlassian ofrece una plataforma tecnol\u00f3gica que facilita la coordinaci\u00f3n, colaboraci\u00f3n, visibilidad y agilidad en los equipos de trabajo, capaces de resolver m\u00e1s r\u00e1pido y de manera eficiente las tareas asignadas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Representa una plataforma tecnol\u00f3gica que facilita a los equipos organizarce y trabajar con enfoques de agilidad en el desarrollo de nuevos productos y servicios. Adem\u00e1s de mejorar la predicci\u00f3n de la demanda y as\u00ed garantizar la capacidad necesaria.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">ALCANCE TOTAL<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sus caracter\u00edsticas escalables, as\u00ed como la visibilidad de actividades y <\/span><i><span style=\"font-weight: 400;\">performance<\/span><\/i><span style=\"font-weight: 400;\">, aseguran un mayor control mediante un dise\u00f1o tecnol\u00f3gico que siempre se ubica en la vanguardia.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">En esa l\u00ednea, Itera cuenta con un modelo de operaci\u00f3n inicial configurado y apegado a las mejores pr\u00e1cticas internacionales en la implementaci\u00f3n de Atlassian Jira Service Desk. Garantizando una puesta en marcha y operaci\u00f3n en corto plazo con un enfoque de calidad y de entrega de valor.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">SOLUCI\u00d3N INTEGRADA<\/span><\/p>\n<p><span style=\"font-weight: 400;\">La ecuaci\u00f3n de Atlassian es s\u00f3lida por su capacidad de incrementar el n\u00famero de solicitudes resueltas en el mismo tiempo y con menor costo.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Al sincronizar la colaboraci\u00f3n y necesidades de clientes y equipos, Atlassian eleva la satisfacci\u00f3n del cliente. Asegura la estabilidad y tiempo de respuesta de los servicios, implementando soluciones que permitEn la digitalizaci\u00f3n de la atenci\u00f3n en el primer nivel.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Asegura la continuidad de servicios de una manera sencilla y cuando se requiere. Al brindar la oportunidad de afrontar la innovaci\u00f3n ante cualquier contingencia, el negocio se mantiene en marcha con un flujo operativo oportuno y eficiente.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">La suma de experiencias positivas que genera Atlassian se convierte en factor permanente. Aportando una estructura intuitiva y de f\u00e1cil gesti\u00f3n a trav\u00e9s de diferentes funciones, ayudando a los agentes a otorgar un mejor servicio.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">CALIDAD SIN COMPLICACIONES<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Para que Atlassian provoque un efecto inmediato, en Itera tenemos presente la agilidad, el claro entendimiento de la garant\u00eda y el compromiso de entrega de los servicios. Mediante una operaci\u00f3n integrada de modelos \u00e1giles y las mejores pr\u00e1cticas en su implementaci\u00f3n, aseguramos la continuidad de tu negocio de forma sencilla, en tiempos cortos y con menor costo.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6722f17 e-con-full e-flex e-con e-child\" data-id=\"6722f17\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ddc8e67 elementor-widget elementor-widget-template\" data-id=\"ddc8e67\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"27671\" class=\"elementor elementor-27671 elementor-21565\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ee58c95 e-con-full e-flex e-con e-child\" data-id=\"4ee58c95\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61f2e0b1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"61f2e0b1\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f686172 elementor-share-buttons--view-icon elementor-share-buttons--skin-minimal elementor-share-buttons--shape-circle elementor-share-buttons--align-right elementor-share-buttons--color-custom elementor-widget__width-inherit elementor-share-buttons-mobile--align-center shared_buttons_content elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"4f686172\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_x-twitter\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on x-twitter\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-x-twitter\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_facebook\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on facebook\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_linkedin\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on linkedin\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\">\n\t\t\t\t\t\t<div\n\t\t\t\t\t\t\tclass=\"elementor-share-btn elementor-share-btn_whatsapp\"\n\t\t\t\t\t\t\trole=\"button\"\n\t\t\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\t\t\taria-label=\"Share on whatsapp\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-whatsapp\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b6ce4d9 e-con-full sidebar_mobile e-flex e-con e-child\" data-id=\"b6ce4d9\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2f19faf e-con-full e-flex e-con e-child\" data-id=\"2f19faf\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d3d99f underline_gradient_azul elementor-widget elementor-widget-text-editor\" data-id=\"0d3d99f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 24px; color: #00607b;\">Post relacionados<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e877df9 blogs_tipo_listado_pequeno listing-pagination-border-style-gradient listing-pagination-background-style-solid elementor-widget elementor-widget-neuros_blog_listing\" data-id=\"e877df9\" data-element_type=\"widget\" data-widget_type=\"neuros_blog_listing.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"archive-listing\" data-ajax='{&quot;post_type&quot;:&quot;post&quot;,&quot;posts_per_page&quot;:3,&quot;orderby&quot;:&quot;date&quot;,&quot;order&quot;:&quot;desc&quot;,&quot;paged&quot;:1,&quot;category_name&quot;:&quot;&quot;,&quot;tag&quot;:&quot;ai,aws,ia-generativa&quot;,&quot;post__in&quot;:&quot;&quot;,&quot;ignore_sticky_posts&quot;:false,&quot;link_base&quot;:&quot;https:\\\/\\\/iteraprocess.com\\\/es_la\\\/wp-json\\\/wp\\\/v2\\\/posts\\\/24552\\\/&quot;}' data-widget='{&quot;listing_type&quot;:&quot;classic&quot;,&quot;excerpt_length&quot;:100,&quot;show_cat&quot;:&quot;&quot;,&quot;show_media&quot;:&quot;yes&quot;,&quot;show_author&quot;:&quot;&quot;,&quot;show_date&quot;:&quot;yes&quot;,&quot;show_title&quot;:&quot;yes&quot;,&quot;show_tags&quot;:&quot;no&quot;,&quot;show_excerpt&quot;:&quot;yes&quot;,&quot;show_read_more&quot;:&quot;&quot;,&quot;read_more_text&quot;:&quot;Read More&quot;,&quot;columns_number&quot;:1,&quot;show_pagination&quot;:&quot;yes&quot;,&quot;item_class&quot;:&quot;post standard-blog-item-wrapper&quot;}'>\n            <div class=\"archive-listing-wrapper classic-listing\">\n                \n<div class=\"standard-blog-item-wrapper post post-29761 type-post status-publish format-standard has-post-thumbnail hentry category-analisis-de-datos-y-business-intelligence-es_la category-aws-es_la-2 category-aws-es_la category-cloud-es_la category-cloud-computing-es_la category-novedades-es_la tag-ai-es_la tag-automatizacion-inteligente tag-aws-es_la tag-ciberseguridad-es_la tag-cloud-es_la tag-seguridad-es_la\">\n    <div class=\"blog-item\">\n        <div class=\"post-media-wrapper\"><a href=\"https:\/\/iteraprocess.com\/es_la\/2025\/12\/02\/impulsa-tu-operacion-empresarial-con-amazon-ai-agentops\/\"><picture><source media=\"(max-width: 575px)\" sizes=\"(max-width: 575px) 575px\" srcset=\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2025\/12\/02.png 575w\"><source media=\"(max-width: 991px)\" sizes=\"(max-width: 991px) 991px\" srcset=\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2025\/12\/02.png 991w\"><img decoding=\"async\" alt=\"02\" title=\"02\" src=\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2025\/12\/02.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" \/><\/picture><\/a><\/div><div class=\"post-meta-header\"><div class=\"post-meta-items-wrapper\"><div class=\"post-meta-items\"><div class=\"post-meta-item post-meta-item-date\"><a href=\"https:\/\/iteraprocess.com\/es_la\/2025\/12\/02\/\">2 December, 2025<\/a><\/div><\/div><\/div><\/div><h3 class=\"post-title\"><a href=\"https:\/\/iteraprocess.com\/es_la\/2025\/12\/02\/impulsa-tu-operacion-empresarial-con-amazon-ai-agentops\/\">Impulsa tu operaci\u00f3n empresarial con Amazon AI AgentOps<\/a><\/h3><div class=\"post-content\">Descubre c\u00f3mo nuestro servicio Amazon AI AgentOps habilita agentes de IA capaces de ejecutar accion<\/div>    <\/div>\n<\/div>\n<div class=\"standard-blog-item-wrapper post post-27896 type-post status-publish format-standard has-post-thumbnail hentry category-analisis-de-datos-y-business-intelligence-es_la category-aws-es_la-2 category-aws-es_la category-ciberseguridad-es_la category-cloud-es_la category-cloud-computing-es_la category-logistica-es_la category-novedades-es_la tag-aws-es_la tag-aws-mexico-es_la tag-aws-mexico-beneficios-es_la tag-aws-mexico-incentivos-es_la\">\n    <div class=\"blog-item\">\n        <div class=\"post-media-wrapper\"><a href=\"https:\/\/iteraprocess.com\/es_la\/2025\/07\/30\/como-beneficia-el-well-architected-framework-de-aws-a-tu-organizacion-y-sus-objetivos-de-negocio\/\"><picture><source media=\"(max-width: 575px)\" sizes=\"(max-width: 575px) 575px\" srcset=\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2025\/07\/630x274-WAPP.png 575w\"><source media=\"(max-width: 991px)\" sizes=\"(max-width: 991px) 991px\" srcset=\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2025\/07\/630x274-WAPP.png 991w\"><img decoding=\"async\" alt=\"630x274-WAPP\" title=\"630x274-WAPP\" src=\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2025\/07\/630x274-WAPP.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" \/><\/picture><\/a><\/div><div class=\"post-meta-header\"><div class=\"post-meta-items-wrapper\"><div class=\"post-meta-items\"><div class=\"post-meta-item post-meta-item-date\"><a href=\"https:\/\/iteraprocess.com\/es_la\/2025\/07\/30\/\">30 July, 2025<\/a><\/div><\/div><\/div><\/div><h3 class=\"post-title\"><a href=\"https:\/\/iteraprocess.com\/es_la\/2025\/07\/30\/como-beneficia-el-well-architected-framework-de-aws-a-tu-organizacion-y-sus-objetivos-de-negocio\/\">\u00bfC\u00f3mo beneficia el Well-Architected Framework de AWS a tu organizaci\u00f3n y sus objetivos de negocio?<\/a><\/h3><div class=\"post-content\">Descubre c\u00f3mo el Well-Architected Framework de AWS ayuda a tu empresa a mejorar seguridad, costos, <\/div>    <\/div>\n<\/div>\n<div class=\"standard-blog-item-wrapper post post-27578 type-post status-publish format-standard has-post-thumbnail hentry category-analisis-de-datos-y-business-intelligence-es_la category-aws-es_la category-aws-es_la-2 category-ciberseguridad-es_la category-cloud-es_la category-cloud-computing-es_la category-logistica-es_la category-novedades-es_la tag-aws-es_la tag-aws-mexico-es_la tag-aws-mexico-beneficios-es_la tag-aws-mexico-incentivos-es_la\">\n    <div class=\"blog-item\">\n        <div class=\"post-media-wrapper\"><a href=\"https:\/\/iteraprocess.com\/es_la\/2025\/07\/14\/migrar-vmware-a-aws-4-beneficios-estrategicos-para-tu-infraestructura\/\"><picture><source media=\"(max-width: 575px)\" sizes=\"(max-width: 575px) 575px\" srcset=\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2025\/07\/1312x402-VMware.jpg 575w\"><source media=\"(max-width: 991px)\" sizes=\"(max-width: 991px) 991px\" srcset=\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2025\/07\/1312x402-VMware.jpg 991w\"><img decoding=\"async\" alt=\"1312x402-VMware\" title=\"1312x402-VMware\" src=\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2025\/07\/1312x402-VMware.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" \/><\/picture><\/a><\/div><div class=\"post-meta-header\"><div class=\"post-meta-items-wrapper\"><div class=\"post-meta-items\"><div class=\"post-meta-item post-meta-item-date\"><a href=\"https:\/\/iteraprocess.com\/es_la\/2025\/07\/14\/\">14 July, 2025<\/a><\/div><\/div><\/div><\/div><h3 class=\"post-title\"><a href=\"https:\/\/iteraprocess.com\/es_la\/2025\/07\/14\/migrar-vmware-a-aws-4-beneficios-estrategicos-para-tu-infraestructura\/\">Migrar VMware a AWS: 4 beneficios estrat\u00e9gicos para tu infraestructura<\/a><\/h3><div class=\"post-content\">Migrar VMware a AWS es m\u00e1s f\u00e1cil de lo que crees. Descubre los beneficios clave para tu operaci\u00f3n<\/div>    <\/div>\n<\/div>            <\/div>\n\n            <div class=\"content-pagination\"><nav class=\"navigation pagination\" role=\"navigation\"><h2 class=\"screen-reader-text\">Pagination<\/h2><div class=\"nav-links\"><span aria-current=\"page\" class=\"page-numbers current\"><span class=\"button-inner\"><\/span>1<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/iteraprocess.com\/es_la\/wp-json\/wp\/v2\/posts\/24552\/?e877df9-paged=2\"><span class=\"button-inner\"><\/span>2<\/a>\n<a class=\"page-numbers\" href=\"https:\/\/iteraprocess.com\/es_la\/wp-json\/wp\/v2\/posts\/24552\/?e877df9-paged=3\"><span class=\"button-inner\"><\/span>3<\/a>\n<span class=\"page-numbers dots\">&hellip;<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/iteraprocess.com\/es_la\/wp-json\/wp\/v2\/posts\/24552\/?e877df9-paged=13\"><span class=\"button-inner\"><\/span>13<\/a>\n<a class=\"page-numbers\" href=\"https:\/\/iteraprocess.com\/es_la\/wp-json\/wp\/v2\/posts\/24552\/?e877df9-paged=14\"><span class=\"button-inner\"><\/span>14<\/a>\n<a class=\"next page-numbers\" href=\"https:\/\/iteraprocess.com\/es_la\/wp-json\/wp\/v2\/posts\/24552\/?e877df9-paged=2\">Next<span class=\"button-inner\"><\/span><span class=\"icon-button-arrow left\"><\/span><span class=\"icon-button-arrow right\"><\/span><\/a><\/div><\/nav><\/div>        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-02b1d18 e-con-full contenedor_etiquetas e-flex e-con e-child\" data-id=\"02b1d18\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9cf2cf3 underline_gradient_azul elementor-widget elementor-widget-text-editor\" data-id=\"9cf2cf3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 24px; color: #00607b;\">Temas<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5dcca58 elementor-widget elementor-widget-shortcode\" data-id=\"5dcca58\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"tagcloud\"><a href=\"https:\/\/iteraprocess.com\/tag\/aws-es_la\" class=\"tag-cloud-link tag-link-223\" style=\"font-size: 9.6912751677852pt;\" aria-label=\"AWS\"> AWS <\/a><a href=\"https:\/\/iteraprocess.com\/tag\/aws-mexico-es_la\" class=\"tag-cloud-link tag-link-500\" style=\"font-size: 9.6912751677852pt;\" aria-label=\"AWS MEXICO\"> AWS MEXICO <\/a><a href=\"https:\/\/iteraprocess.com\/tag\/aws-mexico-incentivos-es_la\" class=\"tag-cloud-link tag-link-501\" style=\"font-size: 9.6912751677852pt;\" aria-label=\"AWS M\u00e9xico incentivos\"> AWS M\u00e9xico incentivos <\/a><a href=\"https:\/\/iteraprocess.com\/tag\/aws-mexico-beneficios-es_la\" class=\"tag-cloud-link tag-link-502\" style=\"font-size: 9.6912751677852pt;\" aria-label=\"AWS M\u00e9xico beneficios\"> AWS M\u00e9xico beneficios <\/a><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e6a411f e-con-full e-flex e-con e-parent\" data-id=\"e6a411f\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bd8ef8a e-flex e-con-boxed e-con e-child\" data-id=\"bd8ef8a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/youtu.be\\\/RlKo-Nj2r0s&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-video-embed\"><\/div>\n\t\t\t\t\t\t<\/div>\t\t<div class=\"elementor-element elementor-element-c65996e elementor-widget elementor-widget-text-editor\" data-id=\"c65996e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"font-size: 32px; color: #00334e; text-shadow: 0px 4px 4px rgba(255,255,255,0.4);\"><strong>\u00bfListo para tomar el control total <span style=\"color: #00607b; font-size: 36px;\"><strong>de tu inversi\u00f3n en la nube?<\/strong><\/span><\/strong><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7f82d1 neuros-button-border-style-gradient neuros-button-bakground-style-solid elementor-widget elementor-widget-neuros_button\" data-id=\"f7f82d1\" data-element_type=\"widget\" data-widget_type=\"neuros_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"button-widget\">\n            <div class=\"button-container\">\n                                <a class=\"neuros-button\" href=\"#modal_contactanos\" href=\"#modal_contactanos\">Cont\u00e1ctanos                        <span class=\"icon-button-arrow left\"><\/span><span class=\"icon-button-arrow right\"><\/span>                    \n                    <span class=\"button-inner\"><\/span>\n                <\/a>\n                            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-36919f6 e-con-full e-flex e-con e-child\" data-id=\"36919f6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f0324f elementor-widget elementor-widget-template\" data-id=\"3f0324f\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"27665\" class=\"elementor elementor-27665 elementor-21454\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7abf18c9 e-flex e-con-boxed e-con e-parent\" data-id=\"7abf18c9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-129170f elementor-widget elementor-widget-shortcode\" data-id=\"129170f\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><style>\n    .items_50_25_25 {\n    display: flex;\n}\n\n.items_50_25_25 .content_elem {\n    width: 50%;\n    padding: 20px;\n}\n\n.items_50_25_25 .content_elem.two .elementor-element .neuros-button:hover {\n    padding: 0px 40px 0px 20px !important;\n    color: #00334E !important;\n    background-color: #FFFFFF !important;\n}\n\n.items_50_25_25 .content_elem.two {\n    display: flex;\n    justify-content: space-between;\n    gap: 10px;\n    flex-wrap: wrap;\n    align-items: flex-end;\n}\n\n.items_50_25_25 .content_elem.two .post {\n    width: calc(50% - 10px);\n}\n\n.items_50_25_25 .blog-item .post-media-wrapper picture img {\n    width: 100%;\n    height: auto;\n}\n\n.items_50_25_25 .content_elem.one .blog-item .post-media-wrapper picture img {\n    height: 300px;\n}\n\n.items_50_25_25 .blog-item .post-meta-items-wrapper:after {\n    box-shadow: 0 20px 0 0 #f0f0f0;\n}\n\n.items_50_25_25 .content_elem .post-content {\n    color: #00334e;\n    margin: 0 20px;\n    line-height: normal;\n    max-height: 80px;\n    margin: 0 20px !important;\n    overflow: hidden;\n}\n\n.items_50_25_25 .content_elem.two .post-content {\n    font-size: 80%;\n    height: 60px;\n}\n\n.items_50_25_25 .post-meta-items-wrapper:after {\n    right: 4px;\n}\n\n.items_50_25_25 .content_elem.one .post-meta-items-wrapper {\n    width: 50%;\n}\n\n.items_50_25_25 .content_elem.two .post-meta-items-wrapper {\n    width: 70%;\n}\n\n.items_50_25_25 .content_elem.two .post-meta-header {\n    margin-bottom: 5px !important;\n}\n.items_50_25_25 .show_mob{\n    display: none;\n}\n.items_50_25_25 .show_web{\n    display: block;\n}\n@media (max-width: 767px) {\n    .items_50_25_25 {\n        display: flex;\n        flex-direction: column;\n    }\n    .items_50_25_25 .content_elem{\n        width: 100%;\n        padding: 0px;\n    }\n    .items_50_25_25 .show_web{\n        display: none;\n    }\n    .items_50_25_25 .show_mob{\n        display: block;\n    }\n    .items_50_25_25 .content_elem.one .blog-item .post-media-wrapper picture img {\n        height: 220px;\n    }\n    .items_50_25_25 .content_elem.two .post {\n        width: calc(50% - 5px);\n    }\n    .items_50_25_25 .content_elem .post-content {\n        margin: 0 10px !important;\n    }\n}\n<\/style>\n\n\n<div class=\"items_50_25_25\">\n    <div class=\"show_mob\" style=\"width: 100%; margin-bottom: 20px;\">\n                        <h4 class=\"elementor-heading-title elementor-size-default\" style=\"color: #00334E;margin-bottom: 10px;\">Casos de <span style=\"color: #00607B;\"><b>\u00e9xito<\/b><\/span><\/h4>\n                        <div class=\"elementor-element neuros-button-border-style-gradient neuros-button-bakground-style-solid elementor-widget elementor-widget-neuros_button\" data-element_type=\"widget\" data-widget_type=\"neuros_button.default\">\n                            <div class=\"elementor-widget-container\">    \n                                <div class=\"button-widget\">\n                                    <div class=\"button-container\">\n                                        <a class=\"neuros-button\" href=\"https:\/\/iteraprocess.com\/es_la\/casos-de-exito\/\" target=\"_blank\" style=\"font-family: &quot;Poppins&quot;, Sans-serif; font-size: 20px; --button-border-width: 3px; color: #FFFFFF; background-color: #00334E; padding: 0px 20px 0px 40px;\">\n                                            Casos de \u00e9xito \n                                            <span class=\"icon-button-arrow left\"><\/span>\n                                            <span class=\"icon-button-arrow right\"><\/span>\n                                            <span class=\"button-inner\"><\/span>\n                                        <\/a>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div><div class=\"content_elem one\"><div class=\"standard-blog-item-wrapper post post-29395 type-page status-publish format-standard has-post-thumbnail hentry category-cde-aws category-casos-de-exito category-logistica tag-aws-es_la tag-cloud-es_la\">\n                        <div class=\"blog-item\" style=\"padding: 25px 0 15px; background-color: #f0f0f0;\">\n                            <div class=\"post-media-wrapper\" style=\"margin: -30px 0 0;\">\n                                <a href=\"https:\/\/iteraprocess.com\/es_la\/intelcia\/\">\n                                    <picture> <img decoding=\"async\" width=\"410\" height=\"279\" src=\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2025\/10\/01.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" \/> <\/picture>\n                                <\/a>\n                            <\/div>\n                            <div class=\"post-meta-header\" style=\"margin-bottom: 10px; margin-top: -25px;\">\n                                <div class=\"post-meta-items-wrapper\">\n                                    <div class=\"post-meta-items\" style=\"background-color: #F0f0f0;\">\n                                        <div class=\"post-categories\" style=\"height: 20px\"> <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                            <div class=\"post-content\"> Descubre c\u00f3mo Intelcia moderniz\u00f3 sus entornos de trabajo con Amazon WorkSpaces junto a Itera, logrando agilidad, seguridad y optimizaci\u00f3n operativa. <\/div>\n                        <\/div>\n                    <\/div><\/div><\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>La colaboraci\u00f3n integral es lo que distingue a una Mesa de servicio que verdaderamente funciona. Atlassian brinda herramientas para dise\u00f1ar y optimizar soluciones de forma escalable y r\u00e1pida. Con la implementaci\u00f3n y acompa\u00f1amiento de Itera esta plataforma alcanza su potencial m\u00e1s alto. Precisamente porque la coordinaci\u00f3n colaborativa es lo que marca la diferencia en una Mesa de servicio cuyo enfoque principal es dar valor.<\/p>\n","protected":false},"author":1,"featured_media":20249,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"inline_featured_image":false,"_joinchat":[],"footnotes":""},"categories":[300,256],"tags":[244,301],"class_list":["post-24552","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agilidad-y-gestion-empresarial-es_la","category-novedades-es_la","tag-atlassian-es_la","tag-itsm-es_la"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Desempe\u00f1o \u00d3ptimo con Atlassian Jira Service Desk - Itera Process<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/\" \/>\n<meta property=\"og:locale\" content=\"es_LA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Desempe\u00f1o \u00d3ptimo con Atlassian Jira Service Desk\" \/>\n<meta property=\"og:description\" content=\"La colaboraci\u00f3n integral es lo que distingue a una Mesa de servicio que verdaderamente funciona. Atlassian brinda herramientas para dise\u00f1ar y optimizar soluciones de forma escalable y r\u00e1pida. Con la implementaci\u00f3n y acompa\u00f1amiento de Itera esta plataforma alcanza su potencial m\u00e1s alto. Precisamente porque la coordinaci\u00f3n colaborativa es lo que marca la diferencia en una Mesa de servicio cuyo enfoque principal es dar valor.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/\" \/>\n<meta property=\"og:site_name\" content=\"Itera Process\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/IteraBusinessProcess\" \/>\n<meta property=\"article:published_time\" content=\"2020-07-06T23:27:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-21T04:13:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2020\/07\/58_2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"630\" \/>\n\t<meta property=\"og:image:height\" content=\"273\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/iteraprocess.com\/#\/schema\/person\/c7e75379d1d7a09f5786b5b694f860a5\"},\"headline\":\"Desempe\u00f1o \u00d3ptimo con Atlassian Jira Service Desk\",\"datePublished\":\"2020-07-06T23:27:33+00:00\",\"dateModified\":\"2025-02-21T04:13:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/\"},\"wordCount\":489,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/iteraprocess.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2020\/07\/58_2.png\",\"keywords\":[\"Atlassian\",\"ITSM\"],\"articleSection\":[\"Agilidad y Gesti\u00f3n Empresarial\",\"Novedades\"],\"inLanguage\":\"es-LA\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/\",\"url\":\"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/\",\"name\":\"Desempe\u00f1o \u00d3ptimo con Atlassian Jira Service Desk - Itera Process\",\"isPartOf\":{\"@id\":\"https:\/\/iteraprocess.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2020\/07\/58_2.png\",\"datePublished\":\"2020-07-06T23:27:33+00:00\",\"dateModified\":\"2025-02-21T04:13:45+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#breadcrumb\"},\"inLanguage\":\"es-LA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es-LA\",\"@id\":\"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#primaryimage\",\"url\":\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2020\/07\/58_2.png\",\"contentUrl\":\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2020\/07\/58_2.png\",\"width\":630,\"height\":273},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/iteraprocess.com\/es_la\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Desempe\u00f1o \u00d3ptimo con Atlassian Jira Service Desk\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/iteraprocess.com\/#website\",\"url\":\"https:\/\/iteraprocess.com\/\",\"name\":\"Itera Process\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/iteraprocess.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/iteraprocess.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es-LA\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/iteraprocess.com\/#organization\",\"name\":\"Itera Process\",\"alternateName\":\"IT ERA\",\"url\":\"https:\/\/iteraprocess.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es-LA\",\"@id\":\"https:\/\/iteraprocess.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2026\/03\/2.png\",\"contentUrl\":\"https:\/\/iteraprocess.com\/wp-content\/uploads\/2026\/03\/2.png\",\"width\":1200,\"height\":1200,\"caption\":\"Itera Process\"},\"image\":{\"@id\":\"https:\/\/iteraprocess.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/IteraBusinessProcess\",\"https:\/\/www.linkedin.com\/company\/itera-process\"],\"description\":\"Somos especialistas en proyectos complejos de Cloud, Workflow Automation, AI y Data. Aceleramos la transformaci\u00f3n digital de las empresas con un enfoque estrat\u00e9gico, \u00e1gil y centrado en resultados.\",\"email\":\"info.mx.df@iteraprocess.com\",\"telephone\":\"52553300 0650\",\"legalName\":\"IT ERA SA de CV\",\"foundingDate\":\"2001-01-30\",\"vatID\":\"ESB85261071\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"201\",\"maxValue\":\"500\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/iteraprocess.com\/#\/schema\/person\/c7e75379d1d7a09f5786b5b694f860a5\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es-LA\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/575233c67e54e7ab21a35b6fa0d7523630e8a60cf72be0285259cf5bb72f679f?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/575233c67e54e7ab21a35b6fa0d7523630e8a60cf72be0285259cf5bb72f679f?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/575233c67e54e7ab21a35b6fa0d7523630e8a60cf72be0285259cf5bb72f679f?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"https:\/\/iteraprocess.com\"],\"url\":\"https:\/\/iteraprocess.com\/es_la\/author\/admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Desempe\u00f1o \u00d3ptimo con Atlassian Jira Service Desk - Itera Process","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/","og_locale":"es_LA","og_type":"article","og_title":"Desempe\u00f1o \u00d3ptimo con Atlassian Jira Service Desk","og_description":"La colaboraci\u00f3n integral es lo que distingue a una Mesa de servicio que verdaderamente funciona. Atlassian brinda herramientas para dise\u00f1ar y optimizar soluciones de forma escalable y r\u00e1pida. Con la implementaci\u00f3n y acompa\u00f1amiento de Itera esta plataforma alcanza su potencial m\u00e1s alto. Precisamente porque la coordinaci\u00f3n colaborativa es lo que marca la diferencia en una Mesa de servicio cuyo enfoque principal es dar valor.","og_url":"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/","og_site_name":"Itera Process","article_publisher":"https:\/\/www.facebook.com\/IteraBusinessProcess","article_published_time":"2020-07-06T23:27:33+00:00","article_modified_time":"2025-02-21T04:13:45+00:00","og_image":[{"width":630,"height":273,"url":"https:\/\/iteraprocess.com\/wp-content\/uploads\/2020\/07\/58_2.png","type":"image\/png"}],"author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#article","isPartOf":{"@id":"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/"},"author":{"name":"admin","@id":"https:\/\/iteraprocess.com\/#\/schema\/person\/c7e75379d1d7a09f5786b5b694f860a5"},"headline":"Desempe\u00f1o \u00d3ptimo con Atlassian Jira Service Desk","datePublished":"2020-07-06T23:27:33+00:00","dateModified":"2025-02-21T04:13:45+00:00","mainEntityOfPage":{"@id":"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/"},"wordCount":489,"commentCount":0,"publisher":{"@id":"https:\/\/iteraprocess.com\/#organization"},"image":{"@id":"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#primaryimage"},"thumbnailUrl":"https:\/\/iteraprocess.com\/wp-content\/uploads\/2020\/07\/58_2.png","keywords":["Atlassian","ITSM"],"articleSection":["Agilidad y Gesti\u00f3n Empresarial","Novedades"],"inLanguage":"es-LA","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/","url":"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/","name":"Desempe\u00f1o \u00d3ptimo con Atlassian Jira Service Desk - Itera Process","isPartOf":{"@id":"https:\/\/iteraprocess.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#primaryimage"},"image":{"@id":"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#primaryimage"},"thumbnailUrl":"https:\/\/iteraprocess.com\/wp-content\/uploads\/2020\/07\/58_2.png","datePublished":"2020-07-06T23:27:33+00:00","dateModified":"2025-02-21T04:13:45+00:00","breadcrumb":{"@id":"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#breadcrumb"},"inLanguage":"es-LA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/"]}]},{"@type":"ImageObject","inLanguage":"es-LA","@id":"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#primaryimage","url":"https:\/\/iteraprocess.com\/wp-content\/uploads\/2020\/07\/58_2.png","contentUrl":"https:\/\/iteraprocess.com\/wp-content\/uploads\/2020\/07\/58_2.png","width":630,"height":273},{"@type":"BreadcrumbList","@id":"https:\/\/iteraprocess.com\/2020\/07\/06\/desempeno-optimo-con-atlassian-jira-service-desk\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/iteraprocess.com\/es_la\/"},{"@type":"ListItem","position":2,"name":"Desempe\u00f1o \u00d3ptimo con Atlassian Jira Service Desk"}]},{"@type":"WebSite","@id":"https:\/\/iteraprocess.com\/#website","url":"https:\/\/iteraprocess.com\/","name":"Itera Process","description":"","publisher":{"@id":"https:\/\/iteraprocess.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/iteraprocess.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es-LA"},{"@type":"Organization","@id":"https:\/\/iteraprocess.com\/#organization","name":"Itera Process","alternateName":"IT ERA","url":"https:\/\/iteraprocess.com\/","logo":{"@type":"ImageObject","inLanguage":"es-LA","@id":"https:\/\/iteraprocess.com\/#\/schema\/logo\/image\/","url":"https:\/\/iteraprocess.com\/wp-content\/uploads\/2026\/03\/2.png","contentUrl":"https:\/\/iteraprocess.com\/wp-content\/uploads\/2026\/03\/2.png","width":1200,"height":1200,"caption":"Itera Process"},"image":{"@id":"https:\/\/iteraprocess.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/IteraBusinessProcess","https:\/\/www.linkedin.com\/company\/itera-process"],"description":"Somos especialistas en proyectos complejos de Cloud, Workflow Automation, AI y Data. Aceleramos la transformaci\u00f3n digital de las empresas con un enfoque estrat\u00e9gico, \u00e1gil y centrado en resultados.","email":"info.mx.df@iteraprocess.com","telephone":"52553300 0650","legalName":"IT ERA SA de CV","foundingDate":"2001-01-30","vatID":"ESB85261071","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"201","maxValue":"500"}},{"@type":"Person","@id":"https:\/\/iteraprocess.com\/#\/schema\/person\/c7e75379d1d7a09f5786b5b694f860a5","name":"admin","image":{"@type":"ImageObject","inLanguage":"es-LA","@id":"https:\/\/secure.gravatar.com\/avatar\/575233c67e54e7ab21a35b6fa0d7523630e8a60cf72be0285259cf5bb72f679f?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/575233c67e54e7ab21a35b6fa0d7523630e8a60cf72be0285259cf5bb72f679f?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/575233c67e54e7ab21a35b6fa0d7523630e8a60cf72be0285259cf5bb72f679f?s=96&d=mm&r=g","caption":"admin"},"sameAs":["https:\/\/iteraprocess.com"],"url":"https:\/\/iteraprocess.com\/es_la\/author\/admin\/"}]}},"_links":{"self":[{"href":"https:\/\/iteraprocess.com\/es_la\/wp-json\/wp\/v2\/posts\/24552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iteraprocess.com\/es_la\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/iteraprocess.com\/es_la\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/iteraprocess.com\/es_la\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/iteraprocess.com\/es_la\/wp-json\/wp\/v2\/comments?post=24552"}],"version-history":[{"count":0,"href":"https:\/\/iteraprocess.com\/es_la\/wp-json\/wp\/v2\/posts\/24552\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/iteraprocess.com\/es_la\/wp-json\/wp\/v2\/media\/20249"}],"wp:attachment":[{"href":"https:\/\/iteraprocess.com\/es_la\/wp-json\/wp\/v2\/media?parent=24552"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/iteraprocess.com\/es_la\/wp-json\/wp\/v2\/categories?post=24552"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/iteraprocess.com\/es_la\/wp-json\/wp\/v2\/tags?post=24552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}