Is fatigue inevitable due to errors caused by a high volume of operations? Is there not enough time to process all the data effectively?
When processes are automated, paperwork and highly manual activity become the simple reminder of something complex and absurdly time-consuming.
RPA technology puts the focus on the essentials of the workflow, eliminating manual complications, providing agility and protecting it from human error. By managing data in your operations and facilitating the analysis of information, the possibilities expand by minimizing time and maximizing results.
Thinking about how software robots can benefit your organization sets the tone for some questions that help to have a clearer picture.
You might wonder which processes are candidates to be automated. To identify them, just answer three questions about the characteristics of your processes:
Do they register a high consumption of resources in repetitive tasks?
Do they take too much processing time on tasks that don’t add value to the business?
Do they experience a high impact from human error and rework?
In case you answered yes, then you now know where RPA can be implemented as a solution.
And to see results immediately, you can test RPA on low-complexity, high-impact processes. A way to establish the starting point to free employees from processes whose high demand prevents them from carrying out tasks of greater value to the organization.
An RPA bot significantly decreases operational costs, enables the availability of necessary information in real-time, and makes it possible for people to focus on more important activities.
An example of automation with RPA that you can apply in your organization has to do with claims processing.
RPA software processes incoming form data, validating the different elements required. By following specific rules, it speeds up response times and mitigates the latent possibility of human error. The bot logs in, downloads, and verifies the claim information to upload it to the appropriate system. Only in the case of exceptions, it will notify a collaborator to follow up.
Another example is the automation of requests in IT systems, such as password changes. Instead of being a priority task for the person in charge of access management, RPA solves it quickly and securely.
And when it comes to managing a large amount of data, RPA is the bridge to migrate from manual to automated operations. Reducing in seconds a task whose value lies in analysis to make strategic decisions once the data is extracted, compiled and classified. Because in automated data management, the bot is responsible for entering the systems to perform these collection tasks and thus consolidate them into documents to be analyzed.
RPA is synonymous with disruptive innovation that achieves:
At Itera, we know how to lead organizations down the right RPA route. Identifying ways to initiate or improve process automation in different areas with a focus on the business. By letting bots take care of repetitive tasks, transferring the high use of manual time, time that can be invested in higher-value activities.
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