Ameq

Ameq Querétaro: Modernizing Public Transportation in the AWS Mexico Region

Publication Date:

08 April, 2026

Learn how we helped the Mobility Agency of the State of Querétaro (AMEQ) to transform its technological infrastructure by migrating to the AWS cloud, improving availability, security and response times in QroBus public transport services.

THE CHALLENGE

AMEQ faced limitations arising from itson-premise infrastructure, which directly affected the operation of the public transport system. The main challenges included:

• Frequent interruptions due to power failures and degradation of local servers.

• Delays in queries and recharges from external users of the QroBus system.

• Lack of scalability and resilience in the face of growing citizen demand.

• Need for urgent migration to ensure operational continuity and security.

With more than 10 years of operation in physical infrastructure, the AMEQ required an immediate technological modernization that would ensure reliability, availability and agility.

WHAT DID WE DO?

We designed and executed the migration to the cloud in the public sector Mexico, moving the applications of the collective transport system to the Mexico AWS Region, which made AMEQ the first public sector customer to operate services in the new AWS Region.

Our proposal included:

• Modern, secure, and scalable architecture on AWS.

• Comprehensive support of the migration journey, from planning to operation.

• Advanced security and compliance configuration, with data residency in Mexico and automated policies.

RESULTS

The implementation generated concrete and measurable results such as:

•99.9% availability, eliminating critical interruptions in public transport services.

•Complete modernization with updated, managed and secure systems.

•Reduced operating costs and increased management efficiency.

•Automated regulatory compliance, with local residence controls, regional KMS keys and CloudTrail records in Mexico.

• Lower latency and better response times (RTT and p95) in tap-to-pay validations, improving the user experience at peak times.

• Stable, scalable and available infrastructure, which gives AMEQ greater operational control and management capacity.

Thanks to the collaboration between Itera Process and AWS, AMEQ achieved a truecloud modernization of the Mexican government, consolidating a secure technological base aimed at continuous improvement.

The combination of high availability, resilient architecture, and operation in the Mexico AWS Region allows the agency to guarantee reliable services for citizens and sustain the growth of the public transportation system.

Ready to become a success story?

Join the innovation with your feet in the cloud.

TheMobility Agency of the State of Querétaro (AMEQ)is the body responsible for improving mobility in the state, through the design and execution of public policies, infrastructure development and management of the public and alternative transport system.

Solution Components:

AWS Key Services: