Category: Data Analysis and Business Intelligence

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Business Intelligence Fundamentals: How to Start a Data Analytics Project for Your Organization

Learn how to start a data analytics project to boost your business success. Harness the power of Business Intelligence and turn data into competitive advantages.

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How can you improve the customer experience through a Smart Contact Center?

Endless waits and poor communication are things of the past. The satisfactory customer experience is obtained as new technologies are incorporated that do not only require traditional human intervention, interacting efficiently to reach the solution without delays through various means of access and communication.