Discover how we help Grupo Estrella Blanca to have a greater capacity for innovation to elevate the experience of its customers. Based on best practices to boost the quality of your services with cloud technology.
The challenge:
Modernizing your infrastructure is a key point to achieve innovation. Constantly adapting to the needs of the market and its customers is one of the priorities of the corporation and, to that extent, they needed to start a greater digitization through the use of QR codes and sending tickets to their users’ emails.
As part of the challenges it faces to offer new services to its customers, the company had the challenge of redesigning its web portals to achieve ticket sales supported by more innovative digital solutions.
What did we do?:
Although its commercial portals were already in the cloud, the innovation part was accelerated by relying on Itera for the operation of various applications with in-depth and personalized technical support, satisfying the high requirements of Grupo Estrella Blanca
Through the technical advice and full accompaniment of our certified specialists, a focus on continuous innovation was achieved. Leveraging AWS services through cloud, integration, and data solution proposals that drove a better design of its architecture.
The results:
Cloud migration of 100% of its commercial and administrative portals that were also redesigned.
50% cost optimization by dispensing with obsolete services and reducing legacy accounts.
Evolution of its digital ecosystem by interconnecting AWS products with Grupo Estrella Blanca applications to trigger the development of new products that improve the customer experience.
Best practices of the architecture framework and in disaster recovery solutions.
See you in the Cloud!
As well as Grupo Estrella Blanca, your company can also have a greater capacity for innovation and boost its business. By choosing AWS solutions with our Cloud Centric approach, you elevate your customers’ experience by getting the most out of the cloud environment in line with your goals.
Grupo Estrella Blanca is a leading Mexican company in the transport sector, mainly in passenger transfer. With more than eight decades of existence, the company has faced multiple challenges to offer new services to its customers.
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