Ilerna: Leader of Vocational Training in Spain

Find out how we help Ilerna facilitate change management and boost its level of adaptability to different work scenarios. To do this, we structure a solution that gives visibility to their projects, constantly adapting to organizational growth.

The challenge:

The absence of a defined standard for internal process management made it difficult to see and track projects, representing a major challenge.

In addition, they pointed to the critical need to establish solid and well-planned foundations to ensure continued growth. All this through a scalable and easy-to-maintain solution.

What did we do?:

Once the most important and valuable aspects for stakeholders have been identified, we take care of the design, configuration and implementation of a solution focused on Incident and Request Management. A solution that ensures the standardization of processes between projects, facilitating the extraction of information and making it possible to manage it as the environment grows.

Through uniformity in its development, we helped structure this solution based on Atlassian technology, suggesting best practices and functionalities that facilitate its future management, being intuitive and easy to work with.

The results:

Increased productivity of development and management teams, as well as project visibility driven by coordination.
Better traceability and maintenance of developments throughout the entire lifecycle, from requirements definition to code and incident management.
Establishment of a project management model within the organization, adapted to its different ways of working.
Detailed implementation of a solution under a SaaS model, allowing savings in maintenance and protection of servers and databases, among other benefits.

See you in the Cloud!

Just like Ilerna, you can drive innovation and agility in your educational institution. By strategically implementing Atlassian solutions with our cloud-centric approach, the prestige of your academic services reaches levels of excellence.

Based on high quality standards, Ilerna is a group dedicated to vocational training. It was born in 2012 from the union of two major brands in education with more than 50 years of experience. Throughout its history, it has trained more than 100 thousand students in Spain, Italy and France.

Solution Components: