Blog - Itera Process

06 July, 2020

Optimal Performance with Atlassian Jira Service Desk

End-to-end collaboration is what sets a service desk that truly works. Atlassian provides tools to design and optimize solutions in a scalable and fast way. With the implementation and support of Itera, this platform reaches its highest potential. Precisely because collaborative coordination is what makes the difference in a Service Desk whose main focus is to provide value.

News Agility and Business Management

01 July, 2020

Boost your remote team with Atlassian PMO

Work teams in organizations and the project office need to adapt quickly to the business environment. Jira increases the level of collaboration with seamless time management and full transparency in information. At Itera we accompany you to implement and operate it properly.

News Agility and Business Management

15 June, 2020

Atlassian+AWS: Cloud Agility and Security

Optimization in the use of technological resources is possible by establishing a work culture with the best practices. At Itera we help you in the field of DevSecOps by maximizing the potential of Jira Software and in the main Cloud platforms such as AWS.

News Agility and Business Management

27 May, 2020

RPA: Robotic Transformation: What is it and how is it implemented?

Nowadays, all companies are facing the challenge of innovation to advance in digital transformation and in the way of doing business. One of the main solutions that allow progress in this direction are software robots that support the automatic execution of tasks performed by a human. This solution helps to be more efficient on a day-to-day basis, taking a competitive advantage over organizations that have not yet decided to transform.

News Agility and Business Management

12 May, 2020

Teleworking How to apply it?

Teleworking is a flexible form of work organization that consists of the performance of professional activity without the physical presence of the worker in the company during a significant part of their working hours. This modality forces companies to contemplate various scenarios, such as the manipulation of work information on devices that may not be adequately protected or remote access to sensitive information. These cases, among many others, cause organizations to consider different ways of managing security to minimize the risks associated with an information attack.

News Agility and Business Management

01 April, 2020

How to design a Business Continuity Plan?

As an organization, different aspects related to its operation must be analyzed, the limits of operation must be prioritized and determined, and the necessary measures must be established to guarantee the continuity of activities in the event of an incident. Due to this situation, we must design a Business Continuity Plan that includes all types of plans, to mitigate the impact caused on the information and business processes of a company. The process and implementation must be carried out taking into account the following phases:

News Agility and Business Management