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Discover how we help Cachivaches to increase customer satisfaction and strengthen the prestige of its brand, through a digital platform that registers high availability and greater security. We achieve this through the expertise of our certified specialists in building end-to-end solutions with advanced AWS technology.

Challenges:

In certain seasons, your customer demand may increase five times more than expected. By reporting very high traffic on its website, it affected the continuity of its operation during one of the most important days of the year in terms of sales.

By managing their services independently, they presented knowledge challenges about their infrastructure on AWS to solve security and availability issues. A situation that prevented them from focusing efforts on the needs of their business.

What did we do?:

Our specialists designed and implemented a platform that gives them flexibility and robustness to withstand peaks in demand. In this way, they have unlimited capacity resources in the cloud, which allows them to operate without disruption when demand increases and also reduce that capacity when it is not needed.

Implementing this end-to-end solution brings high availability to your infrastructure on AWS. It also provides high-performance scaling and complementary services for auditing, configuration, and security that enable content filtering and intrusion detection.

The results:

Adequate attention to their customers in the face of peaks in demand, having an availability on their websites of 99.99% that supports them to face unpredictable growth in online traffic.
50% increase in sales during peak seasons, avoiding outages in their systems.
Optimization in your marketing campaigns by carrying out promotions that generate new peaks in demand without registering failures.
Boost your business results by improving the usability and speed of your website and, with it, raise the quality of your customers’ experience.
Start of projects that include micro services and serverless, making it possible to automate your website.

Let’s make it happen!

Just like Gadgets, your company can also optimize digital services and improve its business results. By choosing AWS solutions with our cloud-centric approach, the economic and technological benefits are reflected in improving your customers’ experience through a highly available infrastructure.

Cachivaches has a history of more than 50 years in the sale of various household products that it currently carries out in physical stores and online.

Solution Components: